/* Webchat kursuscpns — tampilan ala WhatsApp */
#kc-webchat{--kcw-brand:#2d6daa;--kcw-brand-dark:#1e476f;--kcw-wa:#25D366;--kcw-wa-dark:#128c4a;--kcw-bg:#efeae2;--kcw-me:#d9fdd3;--kcw-them:#ffffff;--kcw-ink:#111b21;--kcw-muted:#667781;font-family:inherit;color:var(--kcw-ink)}
#kc-webchat *{box-sizing:border-box}
#kc-webchat [hidden]{display:none!important}

/* Tombol pembuka */
.kcw-launcher{position:fixed;right:18px;bottom:18px;z-index:60;display:flex;align-items:center;gap:8px;border:0;cursor:pointer;background:var(--kcw-brand);color:#fff;font-family:inherit;font-weight:600;font-size:14px;line-height:1;padding:12px 18px 12px 14px;border-radius:999px;box-shadow:0 10px 30px rgba(30,71,111,.35)}
.kcw-launcher svg{width:26px;height:26px}
.kcw-launcher:hover{background:var(--kcw-brand-dark)}
.kcw-launcher:focus-visible{outline:3px solid #f6c344;outline-offset:2px}
.kcw-badge{position:absolute;top:-4px;right:-4px;min-width:22px;height:22px;padding:0 6px;border-radius:999px;background:#e53935;color:#fff;font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;border:2px solid #fff}
.kcw-open .kcw-launcher{display:none}
@media (max-width:640px){.kcw-launcher-label{display:none}.kcw-launcher{padding:15px}}

/* Panel */
.kcw-panel{position:fixed;right:18px;bottom:18px;z-index:61;width:390px;height:min(640px,calc(100vh - 36px));display:flex;flex-direction:column;background:var(--kcw-bg);border-radius:18px;overflow:hidden;box-shadow:0 18px 50px rgba(17,27,33,.28)}
@media (max-width:640px){
  .kcw-panel{inset:0;width:100%;height:100%;height:100dvh;border-radius:0}
  html.kcw-lock,html.kcw-lock body{overflow:hidden}
}

.kcw-head{display:flex;align-items:center;gap:10px;padding:10px 10px 10px 8px;background:var(--kcw-brand-dark);color:#fff;flex:none}
.kcw-avatar{width:40px;height:40px;border-radius:50%;background:#fff;color:var(--kcw-brand-dark);font-weight:800;font-size:15px;display:flex;align-items:center;justify-content:center;flex:none}
.kcw-who{display:flex;flex-direction:column;min-width:0;flex:1}
.kcw-name{font-size:15px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.kcw-sub{font-size:12px;opacity:.85}
.kcw-head button{border:0;background:transparent;color:#fff;cursor:pointer;width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex:none}
.kcw-head button:hover{background:rgba(255,255,255,.12)}
.kcw-head svg{width:20px;height:20px}
.kcw-back{display:none!important}
@media (max-width:640px){.kcw-back{display:flex!important}.kcw-close{display:none!important}}

.kcw-body{flex:1;overflow-y:auto;padding:12px 12px 6px;background-color:var(--kcw-bg);background-image:radial-gradient(rgba(17,27,33,.045) 1px,transparent 1px);background-size:18px 18px;overscroll-behavior:contain}
.kcw-privacy{margin:0 auto 12px;max-width:300px;text-align:center;font-size:11.5px;line-height:1.45;color:#54656f;background:#fff7d6;border-radius:8px;padding:7px 10px}
.kcw-list{display:flex;flex-direction:column;gap:4px}

.kcw-row{display:flex}
.kcw-me{justify-content:flex-end}
.kcw-bubble{position:relative;max-width:82%;padding:7px 9px 6px 10px;border-radius:10px;font-size:14.5px;line-height:1.42;box-shadow:0 1px .5px rgba(11,20,26,.13);display:flex;flex-direction:column}
.kcw-them .kcw-bubble{background:var(--kcw-them);border-top-left-radius:2px}
.kcw-me .kcw-bubble{background:var(--kcw-me);border-top-right-radius:2px}
.kcw-text{white-space:pre-wrap;overflow-wrap:anywhere}
.kcw-text a{color:#027eb5;text-decoration:underline}
.kcw-from{font-size:12.5px;font-weight:700;color:#c2410c;margin-bottom:1px}
.kcw-time{align-self:flex-end;font-size:11px;color:var(--kcw-muted);margin-top:2px;white-space:nowrap}
.kcw-me .kcw-time{color:#4f9a6a}
.kcw-pending{opacity:.7}
.kcw-failed .kcw-bubble{background:#ffe1e1}
.kcw-failed .kcw-time{color:#b42318}
.kcw-sys{align-self:center;max-width:88%;margin:6px 0;padding:6px 10px;border-radius:8px;background:#e1f3fb;color:#30444f;font-size:12.5px;line-height:1.45;text-align:center;box-shadow:0 1px .5px rgba(11,20,26,.1)}
.kcw-err{background:#fde8e8;color:#8a1c1c}

.kcw-typing{display:inline-flex;gap:4px;background:#fff;border-radius:10px;border-top-left-radius:2px;padding:11px 12px;margin-top:4px;box-shadow:0 1px .5px rgba(11,20,26,.13)}
.kcw-typing span{width:7px;height:7px;border-radius:50%;background:#8696a0;animation:kcw-blink 1.2s infinite}
.kcw-typing span:nth-child(2){animation-delay:.2s}.kcw-typing span:nth-child(3){animation-delay:.4s}
@keyframes kcw-blink{0%,80%,100%{opacity:.3}40%{opacity:1}}
@media (prefers-reduced-motion:reduce){.kcw-typing span{animation:none}}

.kcw-quick{display:flex;flex-wrap:wrap;gap:6px;padding:6px 12px 8px;background:var(--kcw-bg);flex:none}
.kcw-chip{border:1px solid #b9d3ec;background:#fff;color:var(--kcw-brand-dark);font-family:inherit;font-weight:600;font-size:13px;line-height:1.2;padding:8px 12px;border-radius:999px;cursor:pointer}
.kcw-chip:hover{background:#eef4fb;border-color:var(--kcw-brand)}

.kcw-input{display:flex;align-items:flex-end;gap:8px;padding:8px 10px;background:#f0f2f5;flex:none}
.kcw-input textarea{flex:1;resize:none;border:0;border-radius:22px;padding:11px 15px;font-family:inherit;font-size:15px;line-height:1.35;background:#fff;color:var(--kcw-ink);max-height:120px;outline:none}
.kcw-input textarea:focus{box-shadow:0 0 0 2px #b9d3ec}
.kcw-send{width:44px;height:44px;flex:none;border:0;border-radius:50%;background:var(--kcw-brand);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center}
.kcw-send:hover{background:var(--kcw-brand-dark)}
.kcw-send svg{width:20px;height:20px;margin-left:2px}

/* Jalur WhatsApp untuk lead serius */
.kcw-wa{flex:none;background:#fff;border-top:1px solid #e3e7ea;padding:9px 12px calc(10px + env(safe-area-inset-bottom));text-align:center}
.kcw-wa-note{margin:0 0 6px;font-size:12.5px;line-height:1.4;color:#3b4a54}
.kcw-wa-btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;width:100%;padding:8px 12px;border-radius:999px;border:1.5px solid var(--kcw-wa-dark);color:var(--kcw-wa-dark);font-weight:700;font-size:13.5px;text-decoration:none;background:#fff}
.kcw-wa-btn:hover{background:#ecfbf1}
.kcw-wa-btn svg{width:18px;height:18px}

/* Halaman penuh kursuscpns.com/chat */
.kcw-standalone .kcw-launcher{display:none!important}
.kcw-standalone .kcw-panel{top:0;bottom:0;right:auto;left:50%;transform:translateX(-50%);width:min(560px,100%);height:100%;height:100dvh;border-radius:0}
.kcw-standalone .kcw-back{display:flex!important}
.kcw-standalone .kcw-close{display:none!important}
@media (max-width:640px){.kcw-standalone .kcw-panel{left:0;transform:none;width:100%}}